The Art of Delegation

Coaching delegationMost of us learn delegation through the pain or pleasure process.  You don’t delegate until it becomes some painful that you have to do something.  The good news is that you don’t have to wait that long.  When you set some principles and procedures, you’ll be delegating the right things to the right people at the right time.

Kristi Pavlik, Chief Visionary Officer at Adonai Business Solutions, helps entrepreneurs navigate their business journeys to success. She has been teaching entrepreneurs and small business owners how to transform big ideas into business models that support profit and growth. Active in the business management field for over 20 years, Kristi is a skilled professional who helps entrepreneurs from beginners to business leaders “get out of their own way”. Clients who work with Kristi are amazed at how she can help their business move forward. She can help launch a new business, grow an established business, or explore uncharted territory with industry leaders. Business owners are thrilled at the results on a business and personal level.

Kristi is an expert on delegation.  This is the second of two articles she volunteered to write on delegation for us.  The other one is called Delegate, Delegate, Delegate. You can contact Kristi at  Her website will provide more details on how she works. Here are some of Kristi’s insights on the art of delegation.

The Art of Delegation

One of the most important skills a business owner can learn is the art of delegation. Many of us know we need to delegate more, but we hesitate. Why put off something that can help your business run more efficiently and effectively? It can feel overwhelming to try to figure out what and when to delegate, so we avoid it. Assigning tasks and giving ownership of those tasks to trusted associates is one of the wisest and most effective things we can do as entrepreneurs, and we need to learn how.

The basic rule of delegation is simple: If you aren’t good at it, or if it takes your time and energy away from the core of your business, delegate that task.

Every business owner should do this task, so why delegate it? The truth is, every business owner is different, with their own skills and preferences and they don’t do it all. Think about it: Bill Gates does not do his own filing, and you know he doesn’t do Microsoft’s accounts receivables himself! It doesn’t matter if it’s a basic business task, if bookkeeping, email management, or scheduling overwhelms you, or pulls you away from the tasks that make your business run? Delegate it. There’s no award for heroics in business! Forcing yourself to do tasks you’re unsuited for, or that you just plain dislike, doesn’t win a prize. In fact, experience shows us that someone who struggles with or dislikes a task takes longer to do it and makes more errors. Forcing yourself to do them really is a waste of time and money. Imagine the freedom you’ll feel when you can delegate to someone who has expertise and finds enjoyment in those tasks you dread.

It’s easier to just do it myself. This one is an excuse to avoid delegating, it really isn’t easier to do everything ourselves. Once you teach someone how to do the task your way, you’re done. Are you insisting on doing a job that sucks your time away from the real business of your company? Do you wade through hundreds of emails or phone calls each day only to find that your whole morning evaporated and you are constantly playing catch-up? Is basic office management getting in the way of doing business? It’s time to delegate the basic tasks like data entry, phone calls, email, calendars, and even travel arrangements and research. Be honest about what tasks only you can do, and build your job description around those tasks. You’ll be amazed how much you can get done when every task you do is important to your role! The art of delegation is the honest evaluation of every task you do. Should this really be your task? If not, delegate. You are the CEO, and created your business from the ground up. You are needed to do executive tasks, and to work at the core of your company steering and growing it. Focus your time and energy on the tasks that only you can do, and find good associates to accomplish the day-to-day tasks that keep your business organized, updated, and running smoothly. Delegation at its heart is pretty simple: Your company needs you to captain the ship, so put down the oars and hire a sailor who loves to row!

Kristi Pavlik

Adonai Business Solutions, LLC

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Neil Phillips

I'm one of the lucky people who gets up every day loving what he does. I coach. I get to support people who want to take control of their future happiness and livelihood. I help them get the best out of what they have.

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