Michelle had always used coaching skills in her position as National Director of Sales for Dove Chocolate Discoveries. As part of her professional development plan, she wanted to grow her skills as a coach for her position with formal education in coaching and enrolled in UCU. The program appealed to her because of the program’s emphasis on direct sales coaching.
Michelle found the classes valuable as she works with others to develop a coaching culture in her company. She became proficient at better listening techniques, ways to discover what her leaders want and the emotional why that drives them.
Before her training at UCU, Michelle used a lot of one on one work with her leaders, and now she sees better results because the “consultants come up with their own answers.” She feels a big area of growth for her was holding the coaching space and not giving the answer to her clients.
Michelle and her husband Scott enjoy their two children and make their home in Erie, Colorado.