Posts Taged coaching-vs-training

Want to Add Coaching to Your Skill Set?

The next three-day intensive coaching launch is September 15-17, 2015 in Grapevine, Texas near the DFW Airport.

The easiest way to know what happens is to listen to three of our student describe the three days.

Whether your interest is in adding coaching skills to your leadership, taking your life in a new direction, or becoming a professional coach, this three-day dive into key topics will get you started as a coach. You’ll leave prepared to start coaching immediately.

This program is geared for coaches beginning their professional career and for those simply wanting to add coaching skills to their toolkit. Experienced coaches participate to refresh their knowledge base and to hone their skills. The program is approved for 16 hours of Continuing Coach Education Units (CCEU’s) with the International Coach Federation.

The program provides coaches with knowledge, skills, practice, and feedback on their coaching. The course will address specifics for running programs in person and virtually.

Participants leave the program with tools, resources, skills and practice in coaching, including:

  • An understanding of what coaching is, similarities and differences with counseling, training, mentoring, and facilitation
  • Core skills and competencies for masterful group coaching
  • Foundational principles: Learning styles, listening, asking curious powerful questions, and feedback
  • Creating Connection, Trust and Accountability
  • Exercises, Tools and Resources for Coaching
  • Working with, and engaging, different learning styles
  • Navigating Tricky Issues
  • Practice and feedback on your skills

The program includes:

  • 16 hours of training ( 15 Core Competency CCEU’s)
  • Online DiSC profile to assess your communication style
  • Experience as a coach and as a client (your first three sessions)
  • Your UCU Resource Workbook
  • Online Time Mastery profile and self-coaching application
  • Your copy of Coaching for Performance by Sir John Whitmore.
  • Your copy of The Power of TED* *The Empowerment Dynamic by David Emerald
  • New Client Welcome Forms
  • Sample Coaching Agreements
  • Small student/faculty ratio for personal attention
  • Student rates on coaching tools
  • An opportunity for you to get hands-on practice and feedback on your coaching skills

Venue: The host hotel is the SpringHill Suites, Dallas DFW Airport North/Grapevine, 2240 W. Grapevine Mills Circle Grapevine, TX 76051.  You can use this link to receive our special rate of $119 per night.

Space limited to 15 coaches.

Cost: $1250 (payable in four installments). Register with one or more colleagues and save 10% each.

Here’s what past participants have said about the program:

“This is the place to learn the skills needed for coaching.” – Diane Dieffenbach

“Completely changed my mindset on the way I view people and life.  I am a better person now.” – Megan Salmon

“DO IT!  Sooner than later ” – Darla Oehlman

“A must to take.” – Diane Engle

For more details on-line, look for the Ultimate Coach University program descriptions. We are the only ICF ACSTH program that has an emphasis in direct selling.

Contact Dana Phillips, dana@ultimatecoachuniversity.com, with questions.

Looking forward to having you join us!

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Why coaches say: It depends

The client owns the coaching agendaWhen I first started as a coaching student, we went through a mind-opening exercise in one class.  We were paired with other students, coached them for five minutes, and couldn’t tell them what to do.  We couldn’t give advice, offer suggestions, and were even supposed to avoid answering questions.  After a while, I started to realize that my challenge wasn’t to solve the other student’s problem.  It was to control myself.  Once I understood what my problem was, I could figure out what to do.

There is an old saying, “Who owns the problem, owns the solution.”  Good coaches try to keep that in mind.

You, as the coach, are undermining the possibility of your client’s success if you don’t allow them to own their own problem and the solution.  Coaches in the direct selling profession are especially good at this.  As a leader, you recognize the issues that your team struggles with every day.  You’ve been there and done that. So when:

  • Susan, your downline leader, says, “I need to have $100,000 in sales by June.” You say, “How’s your recruiting?”  Susan thinks the problem is sales.  You don’t.  As a coach, you’ve stolen her problem and she is dependent on you for the solution.
  • Jane says, “I don’t know, what do you think?” You feel trapped.  Jane want’s your opinion so you give it.  You now own the solution.
  • Your company just announced a new incentive trip. You open your coaching call with Chris by saying, “Isn’t the trip something else!  What do you need to do to go?”  You have become a one-to-one trainer.

The problem is that when things start to go wrong (even if it’s just a little thing), the coach starts to get the blame.  Your downline leader starts to say things like:

  • I’m not you.
  • This is what she’d do, not what I’d do.
  • She’s not in my shoes. If she were here, she’d know this wouldn’t work.

As a coach, you’ve made things tougher for everyone.  Your downline client is losing faith in you, in coaching, and in her potential for success.

To fully enter the coaching moment and to put the power of ownership in your client’s hands, you have to avoid being the coach with an opinion. One of the easiest ways to do that is to ask another question.  You can say:

  • “It depends. What did you do want to do?”
  • “It depends. What’s the first thing that comes to mind?”
  • “It depends. What worked last time you wanted to reach like this?”
  • “It depends. What possible ideas are you getting from other leaders?”

As a coach, you don’t have to be a subject matter expert.  You have to be a coach.  Your problem is to be the coach.  Let your client own her problem and its solution.

I’m open to ideas.  How do you, as a coach, make sure that your client owns the agenda?

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Creating Your Company’s Future

Coaching for successionNearly every hard-driving leader I’ve ever met has picked a singular goal for themselves.  You want to get product out the door; you want to have a smooth production system; you want to create a business that stands the model on its head. You want to make your mark.

What if you picked the wrong goal?  Making your mark is not what you do during your lifetime or even your business career.  What happens to your drive if you say:

My job is to build bench strength.  I need more people ready to step up and fill leadership roles.  This is what Jack Welch and G.E. did for leadership in the 80’s.  Google is arguably doing the same with their business model.

My job is to find my successor.  When your work is to create the possibilities for the next generation, what you are doing for the business on any given day takes a back seat.  Your job isn’t about product; it’s about people.  It isn’t about today; it’s about tomorrow.

My job is coaching tomorrow’s leader.  You can’t tell your future leaders what to do.  You can only prepare them.  You can coach and mentor as a way to support them is seeing their capacity.

Which goal do you prefer: today’s or tomorrow’s?

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Feed Your Head: Leadership Blogs

iStock_000005835000SmallThe main reason that you read blogs is to grow your capacity and knowledge in your profession; to feed your head.  These blogs are one of your main courses.  This is Part 3 of the Feed Your Head Series.  Part 2 is about those blogs that whet your appetite.  Part 1 is on finding and subscribing to blogs.

For me, the main category of blogs I read are on leadership development. and coaching.  This is what I want to feed my head.  You may have different topics. If you like this areas, let me share some of the top ones that I read.

Linked2LeadershipL2L is a group blog designed to support it’s readers in building their leadership so that you can build others. They have a great goal on 2013. “Imagine a “virtual year-long leadership development conference” where members and interested readers can come to read and participate in 12 related topics that we have selected for the 2013 season.”

Leadership Freak. Dan Rockwell is crazy about leadership development. His blog, Leadership Freak, reflects that. Right now he is using his Facebook page to take suggests about terms related to leadership.  He’s up to “H.”

Brian Tracy’s blog.  What can I say; it’s Brian Tracy’s blog. The blog is concise, helpful, and you will never leave without know what the core idea is.

Blanchard LeaderChat. See comment on Brian Tracy.  Except call it the Blanchard Leaderchat.  It’s a little more of the big picture ideas and a little less of the personal leadership development approach.

Great Leadership. Dan McCarthy is the Direct of Executive Development Programs at the University of New Hampshire. The blog title, Great Leadership, says it all. He covers the breadth of topics on leadership development.  His insights on personal development will leave you asking why you haven’t done that before.

Try them out.  The worst you could do is not subscribe.  On the other hand, they may just change your life.

Part 4 is coming soon.  Any meal would be boring if you ate the same thing.  These are the other main course: coaching blogs.

 

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Feed Your Head: Good Blogs for Your Start

iStock_000008635378SmallSome things are written so well that you have to read them even if you haven’t heard of the author before.  These blogs are the kind to whet your appetite.  This is Part 2 of the Feed Your Head series.  Part 1 is on finding and subscribing to blogs.

This post is about some of those great blogs that you will want to consider adding to your reading material.  While there are lots out there for you to select, we’ll focus on five. Check them out, subscribe for a while, and then either keep’em or unsubscribe.

Seth Godin’s blogSeth Godin has been blogging longer than about anybody but God.  That means he has figured out how to do it well.  Seth is a self-described agent of change.  No comments are allowed, quick reads (often less that 200 words) and seldom are their pictures.

Celebrate What’s Right with the World.  DeWitt Jones spent 20 years as a photographer for the National Geographic.  His blog, Celebrate What’s Right with the World, is just a cool place to visit.  You’ll see pictures that change you if you let them.

Get Rich Slowly.  This group blog is centered around Get Rich Slowly.  It’s about common sense ways to save or make money.  You can also figure out how to talk with children, parents, or spouses about money.

ZenHabits. Take a habit, break it down into little pieces, and then figure out what you know.  That’s what Leo Babauta does in zenhabits.  If you are trying to figure out how you got where you are, this blog will help you in that journey.

The Calm Space.   Do you need to get centered? The Calm Space will help you do that.  They describe themselves as “an online magazine that is like a virtual day-spa for your senses… decadent, informative, relaxing. A real no-mobile-phones-allowed kind of escape where you can chill for a minute or an hour and emerge refreshed and ready to face anything your day throws at you!”

Part 3 of Feed Your Head is coming soon. Look for blog “Main Courses.”

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Educating Others about Coaching is Worth It

Direct Selling Association ConventionIn early June,  Neil Phillips and I had the opportunity to represent Ultimate Coach University at the Direct Selling Association national conference.  Over 1,000 corporate executives and supplier members were in attendance and it was a great time to discover the best practices in the direct selling industry.

I was privileged to present a workshop on coaching as part of leadership development for company employees and independent contractors.  My assumption that people don’t really understand coaching was spot on.  After the session, people came up to us with comments such as these:

“I think we haven’t been coaching at all.

I didn’t realize companies like PepsiCo, ATT, Xerox, and IBM have coaching programs for internal leadership.

Our company has been calling one-on-one training ‘coaching’.

We are ready to look at coaching as part of our overall leadership development strategy.

The big aha for me was that coaching bridges the gap from what I know to what I don’t do.”

As coaches, we know coaching works!  We know that coaching raises awareness.  We understand the distinctions between coaching and training.  We have a tremendous opportunity to share everyday about the benefit of coaching for self-discovery, personal and professional productivity, and permanent change.

My challenge to coaches today: create a short and engaging answer when people ask, “What is coaching?” and be ready to share.

What is your answer when people ask?

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Get a Coach: The First Key to Starting Your Coaching Culture

First steps to a coaching cultureFor a decade or more, coaching has almost been seen as a perk of the executive position in large corporations.  In the past few years, interesting is growing in developing coaching as a method of interaction and development at virtually all company levels in all sizes of companies.  More and more, businesses are working to build coaching into the DNA of their culture.  The initial steps don’t have to cost you an arm and a leg, but you do have to make a commitment.  While most philosophers will tell you that the first step is the most important one, the step you choose need to be the right one.  Here is one informed suggestion.

Get a Coach.  When I say, “get a coach,” I mean get a credentialed coach or one who received their coach training through an accredited program.  You want someone who has the knowledge to interact well with you in a coaching encounter.  You want a coach who has been trained by professionals.   At a recent leadership training program, Betty (the name is to protect the innocent) approached me to have a conversation around coaching.  She said, “I tried coaching once, and it didn’t
work.”  As we continued the discussion, it became very apparent to both of us what went wrong.  Betty’s friend persuaded her to start coaching with a friend of a friend who was just beginning their coaching business.  This coach had no professional training other than “he had been to several weekend retreats where they taught coaching.”  Furthermore, he started his coaching career because a lot of “people at his old job told him that he would be good at it.”  While a step of this kind can be successful, it is more often the wrong one.

As with any buying decision, don’t take it lightly.

  • Google a phrase like “find a coach” or “hire a coach.”  Then research it like you would buying a car.
  • Go to a website of a professional organization like the International Coach Federation.  Most of them will let you search for coaches with credentials.
  • Talk to the coach before you hire.  Go with your gut.  How does this coach make you feel?

Start your coaching culture by working with a coach.  You’ll learn from the inside of the experience how it works; what you feel, think and do.  By experiencing coaching, you know how to grow the culture that fits your company.

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Ultimate Coach University Launch Workshop is This Week

Ultimate Coach University launches new cohortOn Wednesday, May 16, Ultimate Coach University launched its fifth cohort of coaches.  That’s said with a little sense of pride.  The bigger feeling is a sense of wonder as new coaches understand what it means to be a coach and are playing full-out in their new role.

Yesterday’s training was about thinking like a coach.  Today’s focus is on the skills of a coach: listening, curiosity, and asking open-ended questions.  Tomorrow’s topics are on acting like a coach.  We’ll update you throughout the day on Facebook and in the near future we’ll have a video or two where we give some students the opportunity to talk about their experience during the three days.

UCU continues to grow in the breadth of its offerings.  When we started last summer, we offered specialized major in life coaching, direct sales coaching, and salon coaching.  In this launch workshop we’ve added a fourth major, Quantum NLP coaching.  When we have our next Launch workshop in Dallas on September 12-14, we’ll be adding students to a new track in business coaching.  And enrollment is open.

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Why Coaching Works

You know how to do everything that you want to do.  If you have any doubts, you google a few things, read a few things, and fill in all of the details of what you need to know.  By the time you are an adult, the gap between what you know and what you don’t know is pretty small and you can close it on just about any subject with a little effort.

What you haven’t figured out is how to make yourself do it.   That’s why coaching matters.  Here are three key ideas to explore this more.

Coaching asks the hard questions. Training may ask about what do you want and what you are willing to do to get there.  When was the last time that a trainer asked questions like:

  • What has prevented you from doing this before?
  • What will prevent your old habits from slipping back in?
  • What happened the last time you tried that?
  • What’s going to be different this time?

In other words, a coach supports you in putting your focus on your mental state before you start to take action.

Coaching supports your perseverance. To truly change, you must build new habits and that requires consistent and persistent change.  The changes that you make don’t have to be giant steps; they just have to move you in the direction of your new habit.  Now imagine the scene where week after week you are paying your coach to listen to you say, “I didn’t do what I said that I would.”  One of the biggest reasons people hire a coach is to have an accountability partner.  Trainers don’t do that.

Coaching values success.  The pain of saying you failed is worse than the risk of failure; the reward for telling your coach you succeeded is higher than the reward for doing nothing.  The value of success is higher than the comfort of doing nothing and failing.  You are in it for the One on One coachinglong-term gain. When you work with a coach, you are in a low judgment zone.  Your coach wants you to succeed on your terms and will support you on your journey.

There is a place for training.  A combination of training and coaching are often the most successful approach within a company.  The error is in not recognizing the differences between the two which results in not getting the best of either.

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Business Coaching is Not Like Football Coaching

Not Business CoachingNot all “coaches” are created equal.  At Ultimate Coach University, our coach training program, we teach people who want to improve their coaching skills as well as those who are training to become professional coaches.

Once you find a coach, you’ll discover your best practices, learn more about yourself, and achieve the goals you have set for yourself.

Coaching is not on-on-one training.  It’s not having someone give you the “playbook” for your business, your life, or your relationships. There are a lot of people out there who will charge you to learn their playbook and call it coaching.  Really it is more like a football coach.

I have a friend who is terrific football coach. He devises plays for offense and defense, he teaches his players the plays, and he observes practice.  He usually calls the plays.

But his players are limited to his playbook.

A great business coach will not give you his playbook and plug you into his plan for your business.  A great coach will allow you to explore your best practices, partner with you to find innovative ways to improve, and let you build your own playbook.

If you just want somebody to “tell you what to do,” get a trainer or a mentor.

If you want a coach, here are three quick tips.

  1. Get a professional.  Credentialed coaches are trained to bring the best out of you.  They are skilled at listening to what is being said and what is not being said.
  2. Hire the right kind of coach.  It is important that your coach has at least enough expertise in your circumstance to support you.  If you want a business coach, don’t choose a relationship coach.
  3. Make sure your needs are met.  I just had a client invest in a coach who gave her his “playbook” and it really didn’t fit.  You have the right to ask your coach to stay on your agenda.

Coaching can increase your effectiveness, improve your satisfaction, and keep your focused on what you want.  Even coaches need coaching.  So, what kind of coach are you?  Share your niche with us!

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